the following information will assist you in planning for ride the rockies 2019.

the s.c.s. team is available for phone conversations via the home page meeting scheduler. participants may also contact the s.c.s. team via email here

 

S.C.S. Services for Ride The Rockies 2019

 All services are booked "a la carte.” We believe in choosing your own adventure!

Lodging Accommodations: Summit Cycle Solutions has attained thousands of lodging units for the 2019 tour. Quality, price, and location all vary. Selections are made via the online booking platform. All services/products are booked "a la carte" allowing the participant to determine his/her preferences. Bus service to and from hotels is included as part of the registration fee with Ride The Rockies (no additional costs).  Bus services to lodging properties will be strictly monitored in 2019. Please pick up your S.C.S. priority bracelet at packet pick up.  

(New in ‘19) Camping Elevated: Want a more economical lodging scenario? Summit Cycle Solutions is proud to bring our “Camping Elevated” service to Ride The Rockies 2019. Summit Cycle Solutions will set up, take down, and provide participants with “glamping” accommodations each night along the tour. Tents are guaranteed to be set up by 12pm each day. Prices are an average of 21% cheaper compared to other providers ($45 - $73 per person, per night).

Luggage Transportation: Summit Cycle Solutions provides luggage transportation to and from hotels each day. Customers lodging a full week with Summit Cycle Solutions are eligible for one discounted bag transfer service ($115). Customers may purchase additional bags as desired ($135). 

Non-S.C.S. Hotel Service: Not lodging with S.C.S. but still want your bags transported to/from a hotel? Please check out our Non-S.C.S. luggage transport service ($155). Due to a limited amount of available lodging on June 14th, S.C.S. will be making a special exception to deliver luggage to/from V.R.B.O.’s on June 14th only. Please note that June 14th V.R.B.O. service is a second tier delivery service ONLY available to participants purchasing the Non-S.C.S. Hotel Service.

Day Bag Service: Summit Cycle Solutions will be providing a "day bag" service for a quick change of clothes at the end of each ride ($56). Participants may leave this customized day bag at the S.C.S. tent, OR with his/her luggage each morning. The day bag will then be routed to the finish in the next town. 

Logistics Transportation (buses): Summit Cycle Solutions will be providing transportation services to/from Denver International Airport on June 8th & 15th. Unlike other companies, bus seats are guaranteed once purchased. Additionally, buses will be accompanied by a semi-truck for boxed bike transportation. Bus transportation to / from hotels each day is included as part of the registration fee with Ride The Rockies (no additional costs). 

Real Time Communication: All customers receive real time communication services. Customers receive text alerts, onsite customer service, and an active 24/7 urgent matter phone line. 


2019 Route / Schedule 

Shhh…we can’t tell you just yet!

 

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 June 8th, 2019 - Travel Day / On Site Packet Pick Up

  • Transportation: DIA Bus Service

  • Camping Elevated: TBA

  • Hotel Lodging: TBA

June 9th, 2019 - Amazing Town, CO. to Amazing Town, CO.

  • Camping Elevated: TBA

  • Hotel Lodging: TBA

June 10th, 2019 - Amazing Town, CO. to Amazing Town, CO.

  • Camping Elevated: TBA

  • Hotel Lodging: TBA

June 11th, 2019 - Amazing Town, CO. to Amazing Town, CO.

  • Camping Elevated: TBA

  • Hotel Lodging: TBA (2 Night Stay)

June 12th, 2019 - Amazing Town, CO. to Amazing Town, CO.

  • Camping Elevated: TBA

  • Hotel Lodging: TBA (Same Location As Above)

June 13th, 2019 - Amazing Town, CO. to Amazing Town, CO.

  • Camping Elevated: TBA

  • Hotel Lodging: TBA

June 14th, 2019 - Amazing Town, CO. to Amazing Town, CO.

  • Camping Elevated: TBA

  • Hotel Lodging: TBA

June 15th, 2019 - Amazing Town, CO. to Amazing Town, CO.

  • Transportation: DIA Bus Service

  • Camping Elevated: Event Finish - No Lodging Services

  • Lodging: Event Finish - No Lodging Services


Booking Process 

 

STEP 1 - Review Options / Select "Book Now"

 
  *Special Note* Please be sure to review details before selecting, "book now.” When booking hotel services, please work through dates in a linear fashion starting with the 9th, 10th, and so forth. IMPORTANT - Each customer has 15 minutes to complete a booking. Due to demand S.C.S. does not allow for inventory to sit in a shopping cart for longer than 15 minutes.

*Special Note* Please be sure to review details before selecting, "book now.” When booking hotel services, please work through dates in a linear fashion starting with the 9th, 10th, and so forth. IMPORTANT - Each customer has 15 minutes to complete a booking. Due to demand S.C.S. does not allow for inventory to sit in a shopping cart for longer than 15 minutes.

 

STEP 2 - Use "Add to Booking"

 
  *Special Note* Please be sure to use the "add to booking" button after selecting each nights lodging. This will allow for one singular, expedited checkout.

*Special Note* Please be sure to use the "add to booking" button after selecting each nights lodging. This will allow for one singular, expedited checkout.

 

STEP 3 - Review Terms / Checkout

 
  *Special Note* Please be sure to review all items & terms one last time before checking out.

*Special Note* Please be sure to review all items & terms one last time before checking out.

 

Questions / Answers

+ General Question: Why use Summit Cycle Solutions?

Answer: All services are managed through contractual agreements. Without giving away trade secrets, you can rest assured that our team manages all reservations diligently via a contract. We also always have a back up plan...we are in the business of events after all. Additionally, S.C.S. coordinates with event organizers to provide operational support (Buses, Luggage Transfers, Communication, Etc.). Lastly, a large portion of revenues is returned to the foundation...supporting communities all over the great state of Colorado!

+ GENERAL Question: When will S.C.S. start accepting reservations?

Answer: S.C.S. "book now" portals are currently slated to open in alignment with route announcements.

  • 1.16.19 Opening: R.T.R. Full Week Team & V.I.P. Reservations with luggage transportation. Password and approval required from Ride The Rockies.
  • 1.18.19 Opening: R.T.R. Full Week Individual Reservations with luggage transportation. No password required.
  • 1.22.19 Opening: R.T.R. Partial Week Reservations without luggage transportation. No password required.

+ GENERAL Question: Why does S.C.S. give full week lodging & luggage reservations priority?

Answer: We call it the “domino” effect. The primary issue is that partial week reservations incurred prior to 1.22.19 eliminate inventory for participants seeking full week lodging packages. Likewise, S.C.S. does give priority to those seeking to use our luggage transfer service. Don't worry! R.T.R. partial week reservations without luggage transportation will be accepted starting on 1.22.19.

+ General Question: How does S.C.S. determine pricing?

Answer: S.C.S. only adds mark-up to rooms negotiated down to direct rates. If a hotel room cannot be negotiated down, then a small admin fee is added to the price of the lodging unit. In 2018, typically this fee was around $15 dollars. S.C.S. is contractually obligated to a maximum/minimum mark-up guarantee...passing along savings to the customer! Tax/surcharge rates are not typically controlled by S.C.S. These percentages are mandated by various town & resort entities. Please note that resort municipalities can often charge over-inflated rates...some as high as 18%. We think it's crazy too!

+ General Question: Can I purchase over the phone?

Answer: Yes! You may schedule a time to speak with an S.C.S. Representative on the home page. S.C.S.'s urgent phone line is used during events only. With thousands of reservations, S.C.S. does work to streamline calls. Warning, Inventory is live on the website. It is S.C.S.'s recommendation that you book online, as we sold out in 2 hours during the 2017 R.T.R. booking season.

+ General Question: How long do I have to book once I have gained access to the site?

Answer: 15 minutes! With thousands of reservations coming in, S.C.S. does limit the amount of time a customer can "sit" on the inventory prior to checking out. Thank you for understanding!

Please note that the timer does not start until you click on the "book now" button.

+ Lodging Question: Can S.C.S. accommodate group lodging requests?

Answer: Yes. In order to be eligible for group lodging packages, participants must meet the minimum requirements as set by Ride The Rockies. Please visit www.ridetherockies.com for more information. Please note that split payments are only available for bookings over the phone.

+ Lodging Question: Do room rates include breakfast?

Answer: S.C.S. will note properties including breakfast under the details tab located within the book now portal. S.C.S. cannot honor the quality, timing, or the guarantee of breakfast each morning. Such items are under the direct control of the property. The Denver Post Community Foundation recognizes that breakfast is a key component to a rider’s day! Breakfast is available for purchase at the start venue each morning.

+ Lodging question: Can I purchase partial week reservations/services?

Answer: Full week participants with luggage transport are given priority. S.C.S. will open for partial week booking at a later date (1.22.19). If one night of S.C.S. inventory sells out... participants may book the maximum services/hotels available then book "on own" for any nights not available through S.C.S. Please note that only full week reservations qualify for the discounted luggage transfer service. If a participant requires luggage transfer to a Non-S.C.S. lodging property, please purchase the the Non-S.C.S. hotel luggage service.

+ LODGING Question: Can I make reservations outside of S.C.S and still be supported?

Answer: Yes (however not recommended). If a participant can't find lodging through S.C.S. due to a sell out, he/she may attain lodging "on own," then purchase the "Non-S.C.S. luggage transfer service."

+ LODGING Question: Can I cancel my reservation at any time?

Answer: No. In 2018, S.C.S. took in 2,200 reservations. Due to demand, S.C.S. does hold very strict cancellation policies. All customers must review terms prior to check out. S.C.S. highly recommends attaining private travel insurance, available through www.balanceforcyclists.com

Payment & Cancellation Policies:

  • Payment in full is required at the time of booking as inventory is live. Cancellations shall incur a 20% administrative fee on the total reservation amount (including taxes).
  • For Ride The Rockies, no lodging cancellations shall be allowed after February 15th, 2019.
  • For Ride The Rockies, no bus transportation/luggage transportation cancellations shall be allowed after May 15th, 2018.
  • For all events, S.C.S. highly recommends purchasing trip cancellation/travel insurance, available through www.balanceforcyclists.com

+ LODGING Question: Are reservations transferable?

Answer: Yes & No. If a participant needs to cancel a reservation, S.C.S. will then offer his/her lodging package for resale. If a resale occurs, S.C.S. will refund the original participant less the 20% cancellation fee. In 2018, most all cancellations were partially refunded thanks to a high demand! This process must be managed via S.C.S. in order to ensure contractual compliance.

+ CAMPING ELEVATED Question: What is provided as a part of the package?

Answer: S.C.S. will provide a tent, air mattress, and chair based on occupancy. The Camping Elevated venue is guaranteed to be set up for check in by 12pm each day. Additionally, participants receive a dedicated guest service tent with complimentary beverages.

+ CAMPING ELEVATED Question: What is NOT provided as a part of the package?

Answer: Sleeping bags are not provided. S.C.S. does not believe in letting customers sleep in previously used sleeping bags.

+ CAMPING ELEVATED Question: Can S.C.S. transport my luggage directly to the tent each day?

Answer: The S.C.S. luggage service is an additional, premium service whereas the luggage is transported directly to your tent. R.T.R. does provide one complimentary luggage transport each day at the HQ.

+ Bag Transfer Question: What size bag can I have?

Answer: 65 lbs. is the maximum weight for 2019. Maximum weight limits will be enforced. Participants are requested to ensure that they have purchased enough services prior to arrival. One Booking = One Bag Transfer.

+ Bag Transfer Question: Where do I leave bags each day?

Answer: For S.C.S. contracted properties, participants will have a designated area to drop off/pick up luggage. These areas are typically identified with S.C.S. signage and a security camera. For Non-S.C.S. hotel baggage transfer services, please leave participant luggage with the front desk.

+ Bus Question: Is there bus transportation to S.C.S. lodging properties?

Answer: Yes! The Denver Post Community Foundation has arranged for bus service to all S.C.S. lodging properties. Buses do not service Non-S.C.S. lodging properties.

+ Bus Question: Is the bus service exclusive to S.C.S. customers?

Answer: Yes & No! S.C.S. customers do receive priority when using such services. Lodging customers will receive a bus priority bracelet at packet pick up.

+ Bus Question: Can I take my bike on the bus?

Answer: No. All towns have a secured, designated bike corral for each night of the tour. Please leave your bike in the bike corral and proceed to your hotel via the bus route. Buses to/from Denver International Airport will have a complimentary bike transport service included. Please be sure to have your bike boxed - thank you.

+ Bus Question: Do buses run on a time schedule?

Answer: No. Buses run in circulation amongst the towns. All buses are managed by The Denver Post Community Foundation. Please visit the R.T.R. informational tent for times & estimated schedules.